ClickCease

Cancellations/Rescheduling

We must have a cancellation/rescheduling fee because as we reserve a time slot specifically for you, we are unable to schedule another job in that place at such short notice. Also our cleaners must still be paid even if you cancel your cleaning. We appreciate your understanding on this.

Cancellations/Rescheduling For Regular Cleanings
If you cancel/reschedule within 48 hours of our scheduled arrival time you will be charged a €50 cancellation fee.

If you cancel/reschedule a cleaning within 2 hours of our scheduled arrival time you will be billed for the full value of your cleaning.

Cancellations/Rescheduling For Once Off Cleanings
If you cancel/reschedule within 48 hours of our scheduled arrival time you will be charged a €50 cancellation fee.

If you cancel/reschedule within 24 hours of our scheduled arrival time you will be charged a €100 cancellation fee.

If you cancel/reschedule a cleaning within 2 hours of our scheduled arrival time you will be billed for the full value of your cleaning. (If you have booked a cleaning on one of our hourly rates you will be billed a flat fee of €150 instead.)