What time will my cleaners arrive?

We always strive to arrive bang on time and are proud of our punctuality record. However we ask you to please allow a 30 minute window for our arrival, in case we encounter heavy traffic. So if you book a cleaning for 2:00PM but need to leave at 2:10PM, it would be wise to actually book for 1:30PM instead. That way we can be there in plenty of time. However we also promise to call you if your cleaner is going to be late, for any reason.